ALX Training / Outlook / Outlook: The Basics

The Need:

In today’s fast-paced digital landscape, effective email management is critical.  No matter what your role is, a cluttered inbox can quickly become overwhelming, hindering your productivity.

Do you find yourself scouring through endless emails searching for that crucial document? Are you getting bogged down with repetitive email replies?

In this course, we will show you how to properly organise your inbox to swiftly locate messages; saving precious time. We will also provide you with the practical strategies, tools, and the best practices needed to transform your email experience and develop the right behaviours to boost productivity, whilst minimising stress levels.

Course Objectives:

By the end of this program of learning, you will know:

How to process & organise incoming mail
How to structure an email
How to use Quick Steps & Quick Parts to automate repetitive steps
How to find emails using the Outlook Search feature
How to add a meeting request and invite others
How to flag email to follow-up
How to add individual and group contact details

Course Audience:

This course has been specifically designed for individuals who want to master the basics of Microsoft Outlook.  It is ideal for anyone with little or no experience working with Microsoft Outlook or who wants to boost their productivity by adopting the right behaviours and business practices.

Course Delivery Options:

   This course can be delivered online or
   Face-to-face in our training centre or
   At your place of work.

If you would like to have this class online, you will need access to two screens, a webcam, speakers, and a microphone.

Course Duration:

   This highly engaging program of learning is a 2-hour interactive workshop.

Course Prerequisites:

Ahead of booking onto this program of learning, you must ensure:

1. That you have basic IT skills.
2. That you have Microsoft Office 365 Outlook installed.

Course Includes:

A copy of the presentation, which includes step-by-step instructions

Course Cost:

Bitesize (Band A)